These terms and conditions set out the basis on which LuckyMate UK Guide lets you use lucky-mate-casino.uk.com and the information published on it. Read them before you rely on anything you find here; if you do not accept them, do not use the site. The current version dates from 5 October 2026.
Who we are
lucky-mate-casino.uk.com is run by LuckyMate UK Guide, referred to on this page as “we”, “us” and “our”. It is an independent information guide that covers one gambling operator only: LuckyMate, the online casino and sportsbook operated by Anakatech Interactive Limited, which is licensed and regulated in Great Britain by the Gambling Commission under account number 48789. The licence is the operator’s, and its record can be checked on the Gambling Commission public register.
We are not LuckyMate and do not act for it. No bets, deposits or other payments are taken here, and there are no user accounts on this site.
Accepting these terms
These terms apply every time you visit or use the site, however many pages you read, and using it means you agree to them. Rules on conduct, such as copying, automated access and linking, sit in our separate terms of use. The privacy policy covers how we handle personal data, and the cookie policy covers what is stored on your device. Together these documents make up the terms between you and us. If two of them deal with the same point, the more specific one applies.
Who the site is for
Because the site is about gambling, it is meant only for adults aged 18 or over who are in the United Kingdom. Anyone under 18 should leave now.
LuckyMate takes customers from the UK only. Reading about it from another country does not make its services available to you there, and the gambling laws of the country you are in still apply to you, whatever this site says.
What the site provides
The guide covers LuckyMate’s licence, welcome offers and promotions, payment and withdrawal rules, verification, games, sportsbook, customer support and safer gambling tools. All of it is general information, free to read and provided for guidance only.
No page here is an offer, a contract or a promise made on LuckyMate’s behalf, and reading one does not put you in any relationship with the operator. The content is not financial or legal advice either. Our disclaimer describes its practical limits in more detail, along with the risks of gambling and where to find help.
Accuracy and updates
We take reasonable care over accuracy. Our sources are the terms and policies LuckyMate publishes and the Gambling Commission register. The date at the top of a page shows its last update; where a page reports LuckyMate’s terms, the fact-check date is in the note beneath that section.
LuckyMate can change its terms, offers, payment methods, game lobby and support hours at any time without telling us, so a page may describe a rule that has since changed. We make no promise that every page reflects the operator’s current position, that it is complete or that it is free from errors.
Check the current terms on LuckyMate’s own site before you open an account, make a deposit, opt in to an offer or place a bet. Where one of our pages says something different from LuckyMate’s terms, LuckyMate’s terms are the ones that apply to your account.
When we find out that a fact has changed or was wrong, we correct the pages it affects. The check date moves only after a fresh check has been made. Errors can be reported to [email protected].
Our content and intellectual property
Unless a page says otherwise, the text, tables, charts, illustrations and page layouts on the site belong to LuckyMate UK Guide and are protected by copyright. You may read them, and print or save a copy of a page for your own personal, non-commercial use. Anything beyond that, such as republishing our pages or tables elsewhere or building them into a commercial product, requires our written permission.
Links to LuckyMate and other websites
The guide’s buttons take you off this site. From that point the terms, privacy policy and cookie notice of the site you land on apply, so check that the address bar reads luckymate.co.uk before you enter any details. Anything you do on LuckyMate’s site, from registration and identity checks to deposits, bets, bonuses and withdrawals, is a matter between you and the operator.
We have no view of your LuckyMate account and cannot act on your behalf or settle a dispute with the operator.
Other external links, such as those to the Gambling Commission’s public register or to support services for people affected by gambling, lead to websites we do not control. We are not responsible for their content, their availability or the way they handle your data, and a link to a website does not mean that its owner has approved this guide.
Our liability
The site is free and is provided on an “as is” basis. What happens at LuckyMate is outside our control, so, as far as the law of England and Wales allows, we are not liable for:
- losses from gambling, including money staked, deposited or lost at LuckyMate or any other operator;
- bonus funds, bonus spins or bonus bets that are not credited, are forfeited or are withdrawn, and any change LuckyMate makes to its offers or terms;
- decisions LuckyMate takes about your account, such as document requests, delayed withdrawals, restrictions or closure;
- decisions you make by relying on information that has gone out of date or contains an error;
- the site, or any page of it, being unavailable or interrupted;
- loss or damage caused by a virus or other harmful material reaching your device through the site, where we took reasonable care to prevent it;
- where you use the site for business purposes, loss of profit, revenue, business opportunity or goodwill, and any indirect or consequential loss.
What we do not exclude
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under the law of England and Wales. If you use the site as a consumer, your statutory rights are not affected by these terms.
Changes to these terms
We may revise these terms, for instance when the site gains a new feature or the law changes. With no reader accounts, we have no way to notify you directly. The date in this page’s first paragraph identifies the latest version, and each use of the site is governed by the version published at the time of that use.
Other legal points
If a court finds that any part of these terms is invalid or cannot be enforced, the rest of the terms stays in force. A delay on our part in enforcing one of these terms does not stop us enforcing it later. Rights under these terms belong only to you and LuckyMate UK Guide; no other person, including LuckyMate or its operator, can enforce them.
Governing law
These terms, and any dispute or claim arising from them or from your use of the site, are governed by the laws of England and Wales. Any such dispute will be dealt with by the courts of England and Wales, although if you live in Scotland or Northern Ireland you can also bring proceedings in the courts where you live.
Contact
Questions about these terms can be emailed to [email protected]; replies go out within 3 working days. A LuckyMate account itself is outside what we can help with. Withdrawals, missing bonus spins and document requests are for LuckyMate’s support team, on live chat or by email to [email protected].